Privacy policy
Privacy Policy
Last updated: March 28, 2026
Alquimichain operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a personalized shopping experience (the “Services”).
Alquimichain is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise interact with the Services.
If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal information.
By using or accessing any of the Services, you confirm that you have read and understood this Privacy Policy.
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Personal Information We Collect
When we refer to “personal information,” we mean information that identifies or can reasonably be linked to you.
We may collect the following categories:
- Contact details: name, billing/shipping address, phone number, email
- Payment information: payment method details, transaction data (processed securely via Shopify)
- Account information: username, password, preferences
- Transaction data: products viewed, purchased, returned, or added to cart
- Customer support communications
- Device information: IP address, browser, device data
- Usage data: how you interact with the website
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How We Collect Information
We collect personal information:
- Directly from you (orders, forms, contact)
- Automatically (cookies, browsing behavior)
- From service providers (e.g. Shopify)
- From partners or third parties
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How We Use Your Information
We use your data to:
- Provide and improve our services
- Process orders, payments, shipping, and returns
- Communicate with you (order updates, support)
- Personalize your experience
- Prevent fraud and ensure security
- Comply with legal obligations
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Sharing Your Information
We may share your data with:
- Shopify and service providers (payments, hosting, delivery)
- Marketing and analytics partners
- Legal authorities if required
- Business transfers (if applicable)
All third parties process your data according to their own privacy policies.
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Shopify
Our store is hosted by Shopify. Your data may be processed by Shopify and transferred internationally.
You can learn more here:
https://privacy.shopify.com
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Third-Party Links
We are not responsible for third-party websites linked from our store. Please review their policies separately.
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Children
Our Services are not intended for minors. We do not knowingly collect data from children.
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Data Security
We take reasonable measures to protect your data, but no system is completely secure.
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Your Rights
Depending on your location, you may have the right to:
- Access your data
- Request deletion
- Correct inaccurate data
- Request data portability
- Opt out of marketing
You can contact us to exercise these rights.
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Data Retention
We retain your data only as long as necessary for legal, operational, and business purposes.
International Transfers
Your data may be transferred outside your country. We use legally approved safeguards where required.
Changes
We may update this policy. Changes will be posted here with an updated date.
Contact
If you have any questions, contact us at:
Email: alquimi.chain@outlook.com
Address: Bulevard Pershtesko Shose 129, 4.7A, Plovdiv, 4002, Bulgaria
Alquimichain is the data controller of your personal data.